Privacy Policy

Privacy Policy for Keerra Multivendor App

This Privacy Policy describes how Keerra ("we", "us", or "our") collects, uses, and discloses your information when you use our multivendor app ("Keerra" or the "App") available in Uganda and other countries.

Information We Collect

  • Personal Information: When you register an account or make a purchase on Keerra, we may collect personal information such as your name, email address, phone number, and shipping address.

  • Transaction Information: We collect information about your transactions on Keerra, including the products you purchase, payment details, and order history.

  • Device Information: We automatically collect information about the device you use to access Keerra, such as your device type, operating system, IP address, and mobile network information.

  • Usage Information: We collect information about how you interact with Keerra, including pages visited, features used, and time spent on the app.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve Keerra's services, including personalized shopping experiences and customer support.
  • To process and fulfill your orders, including shipping, payment processing, and order tracking.
  • To communicate with you about your account, orders, promotions, and updates related to Keerra.
  • To detect and prevent fraud, unauthorized access, and other illegal activities on Keerra.
  • To analyze usage trends and optimize the performance of Keerra's features and functionalities.

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With vendors, service providers, and other partners who assist us in operating Keerra, processing transactions, and delivering products and services to you.
  • With law enforcement authorities, government agencies, or legal bodies when required to comply with legal obligations, respond to legal requests, or protect our rights and interests.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, where our servers or service providers are located. By using Keerra, you consent to the transfer of your information to these countries, which may have different data protection laws than your country.

Your Choices

  • You may access, update, or delete your account information by logging into your Keerra account or contacting us directly.
  • You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on Keerra or through other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at